Personal identification information
We may from time to time elect to gather personal information from our website visitors via a variety of data channels, which includes, but may not be limited to, when a visitor interacts with any webpage on www.rvpartsaustralia.com.au. This includes when completion and/or submissions of online forms, responses to a survey, as well as other services, activities such as a subscription to newsletters and opening an online account. These activities involve obtaining information from a User which includes first and last name, contact phone number, mailing or shipping address as well as email addresses. The personal information collected from the User via our website is obtained when voluntarily provided to us. Any User of www.rvpartsaustralia.com.au reserves the right to refuse any identification requests from us, except when performing website-related activities such as submitting an online information or enquiry form.
A User can visit www.rvpartsaustralia.com.au anonymously.
Non-personal identification information
We collect various non-personal types of information from a User that visits www.rvpartsaustralia.com.au. This information includes which internet browser a User’s is using, details of Internet Service Provider, type of device, operating system details, and other associated information.
Internet browser cookies
Our website may use “cookies”. Cookies are collected to enrich the experience of User’s that interact with our website. Cookies work by being placed on the hard drive or device of a User’s (via their internet browser), to catalogue information of a User’s internet search preferences, trends, and history. Cookies can be deleted at any time by the User and the User may elect to adjust their device settings to disallow cookies.
How collected information is used
RV Parts Australia may obtain, store and use a User’s personal information to:
- Enhance and personalise website experiences
- Provide efficient information requests and enquiry responses
- Improve levels of customer service
- Improve our products, specials and/or services based on User navigation
- Inform contests, advertising, promotion or surveys
- Collate an email list based on the interests of Users to provide product updates, store specials, and other communications.
Security of User information
We restrict data collection, usage, storage and security practices that protect our website Users against unauthorised access, identity theft, destruction or disclosure of personal, private and sensitive data. This includes but not limited to usernames, passwords and transactional information which may be submitted to us via our website.
Disclosing and sharing personal information
We pride ourselves on never disclosing your personal information. This means that we will never lease, trade, or sell any User information (personal or sensitive) which we collect from interactions with www.rvpartsaustralia.com.au, including invoices or delivery notes to any other party.
We do reserve the right to from time to time discuss and/or share aggregated generic information and data relating to User demographics, which are related to any personal identification information that may have been collected. This non-personal information is only shared with our trusted consultants or business partners for the sole purposes of business improvement and marketing.
Any information that is shared with our third parties and business consultants is subject to strict business in confidence agreements and is not shared beyond these parties.
Should a User of www.rvpartsaustralia.com.au choose to opt-in to our email lists, they can receive targeted marketing messages and emails relating to promotions, company updates, or general communication from RV Parts Australia. A User can elect to unsubscribe at any time using the unsubscribe instructions located at the bottom of our emails or may send us a request directly via email.
Your acceptance of privacy terms